Support
Do you depend on machinery to keep your business running smoothly?
We are committed to providing first class after-sales service and we believe that real customer care doesn't stop when a machine leaves the showroom. All new machines carry a comprehensive warranty and with over £100,000 worth of stock parts available for same day despatch, you can be confident of minimum downtime. For ongoing peace of mind our service department can also offer a planned maintenance programme utilising our specialist team of highly experienced engineers.
Installation / Commissioning / Training
With all new and used equipment purchased, we can offer various levels of installation, commissioning and training services. These are generally carried out by our own technicians as well as approved providers who we have built up experience on previous projects.
Machinery Upgrades / Safety Assessments / Valuations
With our extensive experience in metalworking machinery, we are able to offer a number of service such as Machinery upgrades, overhauls either in house or onsite as well as safety and guarding assessments. We can also offer machinery valuations to assist capex or investment planning.
Parts & Software Sales
Staffed by dedicated personnel, our Parts & Software department has become an invaluable resource to our clients. With our unique access to many Global manufacturers, we will do all we can to maintain your existing equipment
Planned & Responsive Maintenance
At the heart of our Support programme is our onsite technician service.This is generally available on a Planned Service Contract for preventative maintenance but there is also the Responsive Breakdown support where the unexpected has occurred.